INFO

contact kickintheeyejewellery@gmail.com for any enquiries or custom ideas.
 Main Collection items are made to order and will be created within a 10 day period. Metal Trash items are ready to ship within 2 business days. If items are ordered from both collections they will  dispatch as one within the 10 days. 
Postage rates are based on worldwide regions and will be calculated at checkout. A DHL tracking number will be sent to your email once on its way. International import charges may apply to certain countries, which customers will be responsible for. In the circumstance where a parcel is lost in transit, we will work with you and the post carrier to find a resolution. 

Australian & UK standard Alphabetical ring sizing is used. See the International Ring Size Conversion Chart here. We recommend having your fingers sized at a jewellery store in person for an accurate outcome. DIY tutorials on measuring finger circumferences can also be found online which can then be compared to the chart above to find your size - but please remember every millimetre counts.

 

Exchanges are accepted for ready made products if contacted within 7 days of receiving the order. Returned tracked postage costs are at the expense of the customer to Berlin, Germany, as well as the shipping fee of the new chosen item. Jewellery that has been created to your specifications are unable to be exchanged - we hope you understand. 

We take responsibility for any manufacturing damages within 6 months of purchase. Depending on location, either a complimentary repair or a partial refund can be organised. We cannot take responsibility for unreasonable or accidental treatment of products resulting in damage. 

It is in sterling silvers nature for the highly polished shine to become muted over time and also to show light scratches due to wear. For general jewellery care, it is ok to get precious metal wet but don't allow chemical contact, take off rings when performing labor intensive tasks and be gentle when getting dressed. It is normal for black patina or tarnish to build up on sterling silver over time, there are step by step tutorials online to clean your sterling silver jewellery such as this one here.